Shipping Policy

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation (excluding weekends and public holidays). Once your order is shipped, you will receive a confirmation message with tracking details where applicable.

2. Shipping Locations

We currently ship across:

• All major cities and regions within India
• Select international destinations (subject to availability and customs regulations)

If international shipping is unavailable for your location, our team will notify you before processing the order.

3. Shipping Timeframes

Estimated delivery times:

• Metro cities: 2–5 business days
• Other regions: 4–8 business days

• 7–15 business days (depending on destination & customs clearance)

Delivery times may vary due to courier delays, weather conditions, holidays, or unforeseen circumstances.

4. Shipping Charges

Shipping fees are calculated at checkout based on:

• Delivery location
• Package size & weight
• Shipping method selected

Occasionally, free shipping promotions may apply.

5. Order Tracking

Once shipped, customers will receive:

• Tracking number (if available)
• Courier partner details

You can track your order through the courier’s official website.

6. Delayed or Lost Shipments

If your order is delayed beyond the estimated delivery time, please contact our support team.
We will coordinate with the courier service to resolve the issue as quickly as possible.

In rare cases of lost shipments, a replacement or refund will be processed after investigation.

7. Address Accuracy

Please ensure all shipping details are accurate at checkout.

We are not responsible for:

• Delays caused by incorrect addresses
• Failed deliveries due to incomplete information

Reshipping charges may apply in such cases.

8. Damaged Packages

If your package arrives damaged:

• Do not accept the delivery if visibly damaged (where possible)
• Report within 24 hours with photos/videos

We will arrange a replacement or resolution promptly.

9. Customs & Duties (International Orders)

For international shipments:

• Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer
• These charges vary by country and are not included in product or shipping costs

10. Contact & Support

For shipping-related queries, please contact us through the official website contact information.